We often see very complex visuals, built by our users, that include just about everything they intend to communicate, all in one place.
They’ve likely created the complexity either because it’s always been done that way, or it’s what they were asked to produce (not necessarily their fault), though data visualization best practices will tell us that too many dimensions of information in one place will all blend together into an aggregate.
Shelfware is the common term for unused software, which was calculated to be around 30 billion dollars annually, in the US alone, in an often quoted study performed in 2016.
We’re certain OnePager was a very small part of this waste. The largest reason, based on our own customer research, is education. Users are handed a paid license for the application, but never learn how to use it, eventually relinquishing their license.
The obvious way to avoid this waste is to invest time and/or money in some form of learning to ensure your users understand the basics of how the application works.
OnePager is a grassroots application that grows from the bottom up in an organization. People find it, have to have it, and then simply find or grind a way to buy it.
Then it begins to spread.
photo credit: http://middlemarketgrowth.org/
Ever since we began including a section on data visualization in our formal training, we’ve only gotten one negative piece of feedback. The particular attendee suggested something like “I could have done without the content on how to make a PowerPoint slide.”
We welcome and take all feedback very seriously of course, but the comment came off as ironic given that in the training, I discuss the Dunning-Kruger Effect and its importance in successful data visualization in business today.
If you don’t want your legend to change in your OnePager visual during updates, there are two ways to accomplish this.
In OnePager version 5.3 we added the ability to “Freeze legend when updating” with a new setting in the Legend tab of the Project-View Properties, per the screenshot below.
So you’re new to OnePager and unable to purchase training.
Maybe you’ve got some coworkers who use it, but they don’t have time to tell you what they know.
In this situation, you’ve got one option: self-help.
photo courtesy of https://wdfyfe.net/
I’m generalizing, but this is largely true.
The statement may be shocking for some of you, I know, but it’s one you need to be conscious of, for your own sanity.
They’re probably the best in their profession if they’ve created the perception that they inherently know about, and can fix, everything related to your computer. However, it’s simply not true.
One of the most-often received questions by our support team, is: “Why don’t my progress bars match my status date in OnePager?”
For us, this question brings to mind “Truthiness.”
This is the last article in a series meant to highlight the mistakes or missteps we see most often in our OnePager support interactions. These are things we wish we could help everyone avoid, and do the proper way instead.
10 – Always Use The Default Templates
OnePager does “auto-magically” make you a visual from your source file, but it doesn’t read your mind. It uses Templates to control how your charts are rendered.
The wrong way… Continue reading
Back in early January, we posted a OnePager IQ Test. The results have made it clear that our users could use some training.
Click this link to take the test.
- 116 users have taken the test.
- The average score is 49
- The high score is 90 (1 person)
- The low score is 20 (1 person)
- The average time to take the quiz was 9 minutes 30 seconds (we didn’t count the two who took over an hour)