OnePager Goal: We Want You as a Lifetime-Customer

In case you didn’t get the feeling at any point in your previous business exchanges with us, I’d like to tell you now: We’d like your business for as long as you live and work.

We realize this isn’t something a product alone can achieve; it’s something that we humans under the hood must commit to daily in order to earn it.

It’s something we talk about regularly during our meetings, and every now and then we get a little pat on the back from a customer who is momentarily inspired to share their appreciation for the attention we’ve given them.

No application is perfect, but our development team works hard every day (weekends too!) to make OnePager better.

Given this customer-centric focus, your feedback is enormously important to us. Negative, or positive, or even if you just have a wish list for what you want the application to do, please find a minute to send us your thoughts.

Your input drives what we do and how we do it.

Thank you!

10 Things You Can, But Should NEVER Do In OnePager – #10

This is the last article in a series meant to highlight the mistakes or missteps we see most often in our OnePager support interactions. These are things we wish we could help everyone avoid, and do the proper way instead.

10 – Always Use The Default Templates

OnePager does “auto-magically” make you a visual from your source file, but it doesn’t read your mind. It uses Templates to control how your charts are rendered.

The wrong way… Continue reading

10 Things You Can, But Should NEVER Do In OnePager – #9

This is the ninth article in a series meant to highlight the mistakes or missteps we see most often in our OnePager support interactions. These are things we wish we could help everyone avoid, and do the proper way instead.

9 – Zoom into your chart, the hard way

photo credit: www.timeshighereducation.com

The wrong way(s)…

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10 Things You Can, But Should NEVER Do In OnePager – #8

This is the eighth article in a series meant to highlight the mistakes or missteps we see most often in our OnePager support interactions. These are things we wish we could help everyone avoid, and do the proper way instead.

8 – Building up lots of snapshots unnecessarily

photo credit https://lgoogoogaga.wordpress.com/tag/hoarders/

The wrong way… Continue reading

Case Study of an Aviation Industry Veteran and OnePager Expert

Every now and again during interactions with users, the OnePager support team gets wowed. A OnePager chart will pop onto the screen and make an instant positive impression. The OnePager team likes to call these users “OnePager Van Goghs.”

Nancy Childress is one such Van Gogh, and a 39-year veteran of the aviation industry.

Read more about her and her experience with OnePager here.

Want to have your own OnePager Case Study? It’s a pretty simple process…please reach out to jleslie@onepager.com noting your interest.

10 Things You Can, But Should NEVER Do In OnePager – #7

This is the seventh article in a series meant to highlight the mistakes or missteps we see most often in our OnePager support interactions. These are things we wish we could help everyone avoid, and do the proper way instead.

7 – Update without first opening the project view you want to update

photo cred: sideshowworld.com

Here’s another analogy: if you hired me to paint your house, and then I just told you to trust that I’d pick the right color, would you? Probably not…

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New OnePager Case Study: Achaogen

Achaogen, a late-stage biopharmaceutical company based in South San Francisco, had never submitted an NDA. While they have veteran resources on the team who had been through the submittal process before, it was a first for their team. They learned quickly what would (and wouldn’t) work, to ensure everyone was on the same page, and that positive and productive collaboration was occurring on a regular basis to help move the ball toward the goal.

Click here to read more about Achaogen’s experience here.

10 Things You Can, But Should NEVER Do In OnePager – #5

Happy New Year!

This is the fifth article in a series meant to highlight the mistakes or missteps we see most often in our OnePager support interactions. These things we wish we could help everyone avoid, and do the proper way instead.

5 – Overwrite Task Labels In OnePager

The wrong way…

As you have likely discovered, OnePager allows you the ability to change its label by double-clicking on the task bar or milestone shape. The experience will look like the image to the left, where you will end up with a dialog box to overwrite the label that was automatically added from your source file (in Project or Excel). By default, our Templates use the Task Name field in Project.

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