From the outset, let me state that very early on in the life of our company, we purposefully decided that customer experience would not only a priority, but a tenet of our business.
A part of this was as goal to provide best-in-class support.
We pride ourselves on our accessibility and turnaround time when our customers need help, and for the most part, we hear that our philosophy is working.
Credit: http://davidbressler.com/2017/07/19/are-you-the-one-in-your-family-who/computer-frustration/
I’m generalizing, but this is largely true.
The statement may be shocking for some of you, I know, but it’s one you need to be conscious of, for your own sanity.
They’re probably the best in their profession if they’ve created the perception that they inherently know about, and can fix, everything related to your computer. However, it’s simply not true.
http://inkontheside.com/2013/11/18/being-an-i-t-guy/
One of the most-often received questions by our support team, is: “Why don’t my progress bars match my status date in OnePager?”
For us, this question brings to mind “Truthiness.”
So you’ve taken many steps to get to this point: Your firm has launched a PPM tool, and your staff is trained how to use it. You’ve built a base set of standards, and are beginning to reap the benefits of having all your data in one place, reporting your initiatives, and tracking how much they truly cost. You finally have an eye on things.
But now you want to investigate whether or not you have any more deep-seated issues within your organization.
One visual that will help significantly with this is a Stacked Resource Timeline.
There are two paths to begin customizing your OnePager visual:
This video covers both paths, and is worth a few minutes of your time if you’re someone who is always looking to improve!
https://youtu.be/GmvwpLHfdmQ
Not all of the OnePager tips and tricks videos make it onto our Support Videos page. But every video we’ve ever made can be found on our YouTube channel.
https://www.youtube.com/user/chroniclegraphics?sub_confirmation=1
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We are excited to announce our OnePager Wiki, which provides you with searchable access to all of our OnePager product content.
The OnePager Wiki is always available from our main support page:
We get asked a LOT what OnePager can provide in terms of displaying resource and cost data. The question doesn’t come in a specific way. It really is this generic: “Can you display resource and cost data?”
First, let’s answer the question: YES.
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