This is more of an apology to you than a sad story.
The weekend before last, the third party application we used for help sending newsletters and emails sent off about 500,000 repetitive messages. Many received messages both Saturday and Sunday (ugh).
It was terrible, horrible, and very bad.
Our integrity and reputation are everything to us, and both have been tested with this event. We pride ourselves on our application, yes, but our relationship with our users is just as important. Anything that impacts that weighs heavily on us.
Apologies have been made via email (ironically), but we wanted to post a more public apology here, just in case you didn’t see that email…it might even be sitting in your junk folder right now! Rest assured that your personal contact information was NOT compromised, and remains secure.
We are so appreciative of the many understanding responses we’ve had over the course of the last 10 days. It has, quite literally, eased the pain. Thank you so much for being OnePager users, and for all of your advocacy!
We have terminated our relationship with the vendor in question, and are working to replace them as quickly as possible so that we can continue to stay in touch with news, tips, and tricks.
The OnePager Team