We recently discovered a smart psychiatrist named Jon Leiff, during our reading of “Good Charts” by Scott Berinato. (Good Charts is a treasure trove of information, if you’re interested in learning more about making better charts…a must read for any business professional).
Dr. Lieff inked a blog post back in April of 2015 titled “How Does Expectation Affect Perception.” In it, he digs into how our brains are programmed to take information in, and how that programming impacts our interpretation of that information (a gross oversimplification).
In presenting Gantt charts and other plan communications, setting expectations is very important in ensuring that our audience can absorb the information they require as quickly and easily as possible.