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Police Dispatch Timeline

Police departments, sheriff's offices, and other law enforcement agencies respond to many types of incidents, from traffic collisions to burglaries and domestic disturbances. Each call requires a different type of response and can take differing amounts of time. This police dispatch timeline, created in OnePager Express from a simple Excel spreadsheet, illustrates how a police department can track its calls over a 24-hour period across muliple watch shifts and multiple precincts.

Timeline of a police department's calls and dispatches.

Download Police Displatch Timeline as PDF      Download Police Displatch Timeline as Image

Police Displatch Timeline Features

The timeline features:

  • Grouping of swimlanes based on the the precinct.
  • Call durations tracked down to the minute over a 24-hour period
  • Creation of curtains to clearly depict when one watch shift ends and another begins
  • Individual timelines (rows) for each responding unit, so dispatchers can see which officers were busy at what times and whether calls are stacking up back-to-back for any first responders.
  • Different colors for each type of call. For example, assaults are color-coded blue and burglaries are color-coded red.

This Police Dispatch Timeline was created using OnePager Express, and is based on a simple Excel spreadsheet that tracks the precinct, time, and responding unit for each type of call. To learn more about OnePager, and see how it can help your law enforcement agency track its dispatches, get started today by downloading a free trial

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Sample Files

This Police Dispatch Timeline was built using the following files, which you can download if you'd like to create something similar:


To build a Police Dispatch Timeline like the example above, follow these instructions:

  1. Download the two sample files listed above. There is one Excel file and one OnePager template file. Save both files to your desktop.

  2. Open the Excel file.

  3. Once Excel is open, go to Add-Ins and click the OnePager Express button.

  4. When the start screen appears click NEW to build a new chart.

  5. With the Excel file ready for import, we need to change OnePager's default template to the one downloaded above. To do this, click on Change, and then BROWSE FILES to the OnePager template (*.tat) file. This OnePager template contains all of the data-driven formatting (colors, layout, etc.) that give this timeline its specific look.

  6. With the Excel file ready and the custom OnePager template selected, click on Create New Chart to build your timeline. It should closely match the example at the top of this article.
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