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Click on a category to view frequently asked questions by topic.


Installing OnePager, or troubleshooting an existing installation.

Compatibility & Versioning

Which operating systems and Microsoft Office editions are supported by OnePager.

File & Data Management

How to maintain, transfer, and secure your OnePager data.


How to request permanent license keys, upgrade keys, or transfers of licenses.

Getting Started

Basic concepts for new OnePager users, including how to launch the application and create new project views.

Troubleshooting & Errors

Explanations of error messages that may appear and guidance on how to solve common technical issues.


Help sharing your templates with other OnePager users.

Exporting, Printing, and Page Layout

Fitting your OnePager report to a certain page size, inserting page breaks, exporting, and printing your report.

Formatting and Data Display

How to assign colors, shapes, and other formatting styles to tasks and milestones. Also includes display of project data such as baselines, dependencies, and percent complete.


Configuring and customizing the legend.

Missing or Incorrect Data

What to do if your OnePager chart is displaying missing or out-of-date information.

Swimlanes & Rows

How to group your chart into swimlanes, and how to collect multiple tasks into the same row.

Time Axis

Customizing the units of time that appear on your OnePager report.

Updating Reports

How to refresh an existing report when your data in Project or Excel has changed.

Server Connections

How OnePager connects to Project Online, Project Server, PWA, and SharePoint.

Field Mappings

Customize the Project or Excel fields that OnePager displays in your report.