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Cannot unzip the downloaded installation file

Sometimes you download the OnePager zip file to your computer and then cannot open it to extract its contents. All of our zip files are tested to make sure they download and unzip correctly, so the problem is caused either by (a) some firewall interference with the zip file (pretty unlikely) or (b) some general problem unzipping large zip files on your computer.

We suggest that you try to unzip a different large zip file to make sure your computer is configured to do this. If that fails, then here is a blog that explains how to reconfigure your TEMP folder to fix a common unzipping problem:

If none of this works, we can send you an unzipped file that accomplishes the installation. Just contact us at [email protected] to ask us to do this for you.

Last Updated: December 27, 2019