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How do I request a replacement download?

If you don't have the installation files from your original purchase, we can look up your order and send you a new set of download and activation instructions:

Request Replacement Download

We can look you up by e-mail address, so if you don't remember your original order number, don't worry about it. As a part of your download, we'll also send instructions on how to re-key your software, if necessary.

If your maintenance and support is current, we'll send you the latest and greatest release while we're at it.


Last Updated: December 27, 2019